Sales Engineer

About the company

Our client is a fast-growing, profitable AI company building voice and digital agents for financial institutions in the United States. They are around 140 people, founded in 2019, cash-flow positive after a Series A, and their customers are community banks and credit unions who use the platform to serve their own customers. The San Francisco office is new, on a high floor in the Financial District.

The role

This is the technical co-seller seat alongside the Account Executives, for someone with roughly three to seven years of experience and at least three in a dedicated pre-sales role. You own the technical win on enterprise deals worth $250k or more in annual contract value: technical discovery, integration assessment, tailored demos, competitive analysis, RFPs and proof-of-concept engagements, all the way through to close. No coding is required, but you have to speak credibly to technical buyers about AI and integration architecture, and the CTO goes deep on the technical round.

What you'll do

• Own the entire technical side of enterprise deals, from technical discovery and integration assessment through to close
• Build and deliver tailored product demonstrations mapped to each prospect's specific pain points and infrastructure
• Partner with Account Executives as the technical co-seller, handling competitive analysis, RFPs and proof-of-concept engagements
• Spot upsell and cross-sell opportunities by understanding each customer's existing technical stack
• Travel roughly 20% of the time for on-site client meetings, demos and industry events

Nice to have

• Startup or high-growth company experience — comfortable with ambiguity and self-directed from day one
• Can speak credibly about AI and natural-language-understanding architecture and integration patterns to technical buyers
• Has sold into banks, credit unions or other financial institutions
• Has run RFPs, proofs of concept and competitive analysis alongside Account Executives
• Came from a contact-centre or CCaaS vendor, a conversational or voice AI startup, or a banking and fintech software vendor moving into AI

Tech stack

Conversational and generative AI, natural-language understanding, CCaaS and contact-centre platforms, IVR and telephony, API integration and core banking integration. You are expected to speak about this architecture credibly rather than to write code in it.

Compensation & logistics

• $150k–$200k base on a 70/30 base-to-variable split, OTE $210k–$260k, plus competitive equity
• On-site five days a week in the Financial District in San Francisco; relocation is accepted
• Travel of roughly 20% for client meetings, demos and events
• Open to candidates who need no sponsorship and to visa transfers such as OPT and H-1B; new sponsorship, including new H-1B and TN, is available for exceptional candidates
• Fully paid health, dental and vision cover, 401(k), daily meals, a commuter benefit, a monthly wellness stipend, discretionary paid time off and paid parental leave
• Full-time